0 Replies Latest reply on Nov 21, 2016 9:54 AM by johnm2

    Cannot Combine Microsoft documents

    johnm2

      I have a user who is using Adobe Acrobat 10.1.16 and has lost the ability to combine Microsoft Documents into a single PDF.  They were able to do so a week ago but when they tried to they did not see any files in the explorer window nor were they able to drag and drop them in the program as it gave an error and told them to remove that file.  I will note that when you are browsing for the files the dropdown for file type that is defaulted to all compatible file types does not have a selection for word or excel documents.

       

      I tried running updates for acrobat which there was an update, and also tried to run a repair on it in programs and features, both did not fix the issue.

       

      It is running on Windows 7 x64.  I believe they are using either Office 2010 or 2013.

       

      Any help is appreciated.

       

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