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unreadable QR Code with CC 2015.4 on OSX

New Here ,
Nov 22, 2016 Nov 22, 2016

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Hi there,

it's an odd problem I couldn't unterstand by myself.

I generated some business cards with QR Codes with the DataMerge of InDesign.

The QR Code is genareted by the Windows version perfectly.

But if I generate it with on OSX it's unreadable.

The two platforms generate different QR Codes.

When generating (manually or by DataMerge) a QR Code on one of the platforms, save the document and reopen it on the other platform; then click "edit QR Code …" and just click "OK".

You will see that the QR Code will be generated new and looks different.

Could this be an encoding problem?

--

kind regards

Markus Stiller

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Community Expert ,
Nov 22, 2016 Nov 22, 2016

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Try restoring preferences on the computer where the QR generation failed:

Trash, Replace, Reset, or Restore the application Preferences

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New Here ,
Nov 22, 2016 Nov 22, 2016

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Hi Steve,

sorry this didn't worked.

But good to know how to reset the application preferences (in the future).

--

kind regards

Markus Stiller

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