5 Replies Latest reply on Sep 13, 2017 12:14 PM by abdulrahmane elheyb

    After effects CC (2017) launching error!

    prajithm77109048

      Hello Folks,

       

      I just installed creative cloud on my windows PC and downloaded After Effects CC (2017) for a trial period of 7 days to check before I actually purchase. Installation is done successfully but when I launch After Effects its throwing an error and exiting. I did not get it running even a single time. The error details are mentioned below.

       

      Faulting application name: AfterFX.exe, version: 14.0.1.5, time stamp: 0x58259e6c

      Faulting module name: atio6axx.dll, version: 6.14.10.12199, time stamp: 0x51e66e84

      Exception code: 0xc0000005

      Fault offset: 0x00000000006f913b

      Faulting process id: 0x2674

      Faulting application start time: 0x01d24635ba3e25e8

      Faulting application path: C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe

      Faulting module path: C:\Windows\system32\atio6axx.dll

      Report Id: fa8742fe-b228-11e6-a9fd-80000bc52195

       

      I did try the workarounds given for similar error reported to the previous version but did not help here.since it is a latest download from creative cloud , i believe it has all the updates in it.

       

      It would be of great help if someone can take a look on this issue and revert at the earliest.