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Can not access Creative Cloud Web, especially Adobe Colour CC

New Here ,
Nov 24, 2016 Nov 24, 2016

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Some of the issues for me to access Creative Cloud are...

Screen Shot 2016-11-25 at 12.15.08 AM.png

1. when my group project member sent me an invitation to view/edit a color swatch file on Creative Cloud and I click the link, it would jump to my account page

Screen Shot 2016-11-24 at 9.39.25 PM.png

this is the page that showed up when I accept the invitation

2. When I try to create a new folder on Adobe color libraries, a notice showed up again. I couldn't access my libraries and everything I saved before aren't showing either.

Screen Shot 2016-11-24 at 9.13.58 PM.png

this is the page that showed up when I tried to create a new library/folder to organize color swatches.

3. When I try to save a color swatch on Adobe Colour, the web wouldn't process the request.

Screen Shot 2016-11-24 at 9.45.05 PM.png

when I click save, the page will not process.

I think obviously the creative cloud is not working for my account. I need help from anyone who has had the same issue or who knows to solution to it. Thank you!

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Adobe Employee ,
Nov 25, 2016 Nov 25, 2016

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Moving to Color management​

[Mod Edit - moving to Color Themes]

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Adobe Employee ,
Jun 05, 2017 Jun 05, 2017

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Can you please share your adobe id.

Also to which country your account is linked to.

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