4 Replies Latest reply on Nov 29, 2016 3:15 PM by monicar99942696

    Lost Lightroom 5 and Serial Number

    monicar99942696

      Hello,

       

      I can't find my hard copy file folder with Lightroom 5 and my Serial Number.  One can I reinstall Lightroom 5 from the internet?  From Adobe? I registered it in 2013 with Adobe.

       

      We had a power outage and my hard drive on my iMac went out.  I took it to an Apple Certified repair place.  They were able to recover some portions of my hard drive, and also replaced my iMac with a new hard drive.  How do I get the Lightroom 5 reinstalled on my new hard drive?  All my programs were lost.

       

      The only programs that were recovered were Word and Excel and Pages.

       

      I need to finish a job by tomorrow for a client.

      !

       

      [Moved from non-technical Forum Lounge to specific Program forum... Mod]

      [Here is the list of all Adobe forums... https://forums.adobe.com/welcome]