So my company is on an enterprise package of Creative Cloud. There are close to 13-14 people on this package. Everyone is working fine, EXCEPT ME. We have been battling for quite some time my software saying that it has Expired. However, I go to log in and I then get a Thank You window. Products (Photoshop, Illustrator, In-Design) never come up and then the Expired window pops up. I have read some other forums and there was something about the SLCACHE folder and getting rid of some stuff. I followed the directions and BOOM, it worked. This was last week before the Holiday. I get in this morning and I am back to the same old problem. HELP!!! I HAVE WORK TO DO!!!! Anyone else having this issue?
OS X 10.10.5 YOSEMITE
I see from your account that your adobe ID is linked with two team accounts, resulting on a storage space of 200 GB, which is actually causing this issue.
Would request you to contact our support here : https://helpx.adobe.com/contact.html
Let us know if this helps!
Well, the link to Live Chat is not "live". Cache is clear and I have accept cookies selected. Opened in both Fire Fox and Google Chrome. Neither work. Can you expand on what two team accounts means? This doesn't make sense to me.