2 Replies Latest reply on Nov 28, 2016 9:27 AM by mariuss91359861

    Suddenly Starting Problems with Premiere Elements 12

    mariuss91359861

      Suddenly my Premiere Elements 12 doesnt start anymore.

      I get a Issue Report after clicking on 'New Project'

      2 Weeks ago, everything was fine.

      Reinstallation didnt change something

       

      Any Ideas?

       

      System

      Windows 10 Pro

      Core i5 4460

      GTX 760

      16GB RAM

       

      Marius

        • 1. Re: Suddenly Starting Problems with Premiere Elements 12
          John T Smith Adobe Community Professional & MVP

          Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

           

          An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

          -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

          -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

          • 2. Re: Suddenly Starting Problems with Premiere Elements 12
            mariuss91359861 Level 1

            Thank your for your quick answer!

            I Installed Win10 about 4 Weeks ago and tested Premiere directly after that, starting without any problems.

            But it seems legit with the older Version :/