6 Replies Latest reply on Nov 28, 2016 9:49 AM by paulc57928075

    After Effects CC 2017 crashes on startup at "cleaning up CEP Manager"


      Every time I load up After Effects CC 2017 it crashes out at "cleaning up CEP Manager".


      I have uninstalled and reinstalled twice but still happening.


      Computer is running Window 10 16 bit and laptop is Intel Core i3 with 4gb ram and plenty of HDD.


      I have tried running application as administrator and still crashes at same point.


      All other apps working fine such as Photoshop, and Acrobat not run any others yet.


      I can not find anyone online with the same issue so hope someone here can shed some light on this!