9 Replies Latest reply on Nov 29, 2016 4:29 AM by Roei Tzoref

    Text selection is crazy slow in 2017

    Gutter-Fish Level 4

      Has anyone else experienced this.  When I try to drag select text it lags terribly.  In the example I have nothing else in the comp but there's like a one second or half second lag.  With a busy comp the lag can be 2 or 3 seconds long.   Has anyone else experienced this or know why it's happening?  Is there a setting I need to change?  I work with hardware acceleration disabled but enabled or disabled it makes no difference.

        • 2. Re: Text selection is crazy slow in 2017
          Roei Tzoref Adobe Community Professional

          interesting. does this happen with every project? I am suspecting an update is required for the GPU, or it could be corrupted preferences. try to isolate the problem: fresh project, fresh comp. see if it's certain comps or fonts. reset your work space and check again. reset your preferences too.

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          • 3. Re: Text selection is crazy slow in 2017
            Gutter-Fish Level 4

            Hi.... It's the same no matter what.  Also the same on a brand new installation of 2017 with no plug-ins or anything on a brand new computer.   And you know that screen capture itself was frozen after a few seconds even though there was movement through the whole thing.  I tried recording it a few more times and the resulting file would not even play back.   I opened up 2014 and did a screen capture and recorded/ played back normally in real time.  I then re-opened 2017 and screen capture failed again resulting in a just a static frozen screen.  Do you use 2017?   Do you find the text select lags?

            • 4. Re: Text selection is crazy slow in 2017
              Roei Tzoref Adobe Community Professional

              so every project, every font (or at least tested a few), and even without those script you got going on there still? after reset preferences? the best advice I can give you is try to narrow down to the most basic things in your setup. check the GPU driver (if that can be updated)

              • 5. Re: Text selection is crazy slow in 2017
                Gutter-Fish Level 4

                I appreciate the advice and I did update my video drivers but as I said, even on a brand new computer I just finished building yesterday.  Brand new hardware, the only things installed on it are windows 10, cpuz and a fresh install AE 2017 with all settings at default...I don't synch my settings so everything is brand new and it's the same behavior. I can't think of what more can be done to isolate the issue than a brand new install of AE on a brand new install of Windows on brand new hardware that's never been used before.   There are only two common links between the two computers and they are that they both have Nvidia GPUs (560ti in the new build & 970 in the old) and they both are running AE 2017.   So I'll ask for a third time....are you using 2017 and have you noticed any lagging at all in text selection?  If so are you using an nvidia gpu with windows10?

                • 6. Re: Text selection is crazy slow in 2017
                  Roei Tzoref Adobe Community Professional
                  o I'll ask for a third time....are you using 2017 and have you noticed any lagging at all in text selection?  If so are you using an nvidia gpu with windows10?

                  sorry I could swear I wrote this. probably edited and deleted it: I am using Windows 7 GTX970 and no delay whatsoever. if this was a familiar issue you can be sure we would be hearing about it here. btw you asked once so this will be your second time

                  • 7. Re: Text selection is crazy slow in 2017
                    Gutter-Fish Level 4

                    Fair enough,   I did ask in the original post though if anyone else was experiencing this.   I do agree that if it were an issue there would be some mention of it somewhere and I cannot find anything anywhere.   Although the same behavior on an absolutely clean installation on a brand new machine does have me baffled. 

                    • 8. Re: Text selection is crazy slow in 2017
                      Gutter-Fish Level 4

                      Both machines have Asus motherboards, a P8H67 pro in the old machine and a Z170 Hero Alpha in the new build.  Maybe...idk.  I'll just keep using 2014 I guess.

                      • 9. Re: Text selection is crazy slow in 2017
                        Roei Tzoref Adobe Community Professional

                        this is probably a certain issue with a specific setup only a careful inspection can find out what causes it. filling a bug report is a way to get this fixed: Feature Request/Bug Report Form