0 Replies Latest reply on Nov 28, 2016 9:30 PM by Hipbonejazz

    LR 5.7 (I know, but it's a quick one)

    Hipbonejazz

      I have LR 5.7 on my about to die laptop. (Toshiba) I want to put 5.7 on my new laptop while I ponder LR CC. When I installed 5.7 on the new computer and entered my original serial number (from LR 3) I get a big red X - serial number not accepted. What gives?

        • 1. Re: LR 5.7 (I know, but it's a quick one)
          John Waller Adobe Community Professional & MVP

          Hipbonejazz wrote:

          When I installed 5.7 on the new computer and entered my original serial number (from LR 3) I get a big red X - serial number not accepted. What gives?

          Your Lightroom 3 serial number will not be accepted by 5.7.

           

          If Lightroom 5.7 is an upgrade from Lightroom 3 then you enter your 5.7 upgrade serial number followed by your LR3 serial number.

          • 2. Re: LR 5.7 (I know, but it's a quick one)
            Abambo Level 4

            This is a user to user forum. You may even ask questions about LR 1, if you have one. I'm sure, someone will be able to give you a qualified answer.

             

            As John says, you should also have a LR 5 serial number. You need to enter that (first).

            • 3. Re: LR 5.7 (I know, but it's a quick one)
              Just Shoot Me Adobe Community Professional

              You first have to enter the LR 5 serial number and if it is a upgrade serial number another box will come up asking for a serial from a qualifying previous version. Then you enter the LR 3 serial number.

               

              If you don't have your LR 5 serial number you can get it from your old computer. It is in a file on the hard drive.

               

              C:\ProgramData\Adobe\Lightroom and look for the LR 5.0 Registration.lrreg file. There will be 2 serial numbers listed.

              Original_serial_number which is your previous version

              and serial_number which is for LR 5. This is the one you need.

              Cross reference the other one with your serial for LR 3 just to make sure.

               

              WRITE IT DOWN AND PUT IT IN A SAFE PLACE.

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