Can't open ind. damaged document anymore. (cc / mac) Indesign goes down as soon as i open doc.
It says: Cant open the doc because of "heavy Problems". Afterwards it askes me to reproduce the doc but whatever i select it goes down.
I tried other mac with cc, I was never able to open the doc.
Heavy Problem here; Help Help Help
Try trashing your InDesign preferences:
Close and relaunch InDesign, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. you must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow)
You may have to do it a couple of times before you get the hang of it!
If you have a corrupt InDesign document try saving it an IDML file and renaming it.
There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, I can take a look and see if the file can be repaired. Please email your InDesign file to email@example.com and I will take a look at the document.
If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link.