Had an individual subscription to Adobe Cloud but now I was invited to use a team subscription

[megano37323051]

The invite says: "If you have an existing Creative Cloud membership, you can choose to maintain both plan types or cancel your individual membership without a cancellation fee immediately during your invitation process or by contacting Customer Supportwithin the next 30 days." It didn't give me an option to cancel in the invite process. How do I go about cancelling without getting charged?

Thanks!

Megan

[KanikaS · Accepted solution]

Hi Megano37323051,

Kindly Contact Customer Care for help and information.

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