1 Reply Latest reply on Nov 29, 2016 7:16 AM by KanikaS

    Had an individual subscription to Adobe Cloud but now I was invited to use a team subscription

    megano37323051

      The invite says: "If you have an existing Creative Cloud membership, you can choose to maintain both plan types or cancel your individual membership without a cancellation fee immediately during your invitation process or by contacting Customer Supportwithin the next 30 days." It didn't give me an option to cancel in the invite process. How do I go about cancelling without getting charged?

       

      Thanks!

      Megan