2 Replies Latest reply on Nov 30, 2016 7:33 AM by GarthI2002

    Premiere Elements 13 failing after start up – Windows 10

    GarthI2002

      I'm working with Windows 10 Pro, processor is i-7 and memory has 8 GB so it shouldn't be the issue.  What I'm seeing is after installing the software, updating to to 13.1, the Photoshop Elements is working just fine but the Premiere Elements will go the startup screen with the eLive selected but when I go to the Quick/Guide/Expert it comes up with Adobe Premiere Elements 13 has stopped working.  I'm stuck there, looking for some help with this.

      I've tried getting Windows to update all of my software, it indicates everything is up to date.

       

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      [Moved from Photoshop Elements to Premiere Elements... Mod]