11 Replies Latest reply on Jul 25, 2017 10:51 PM by julieo13045117

    Extension Manager CC No Apps? Can't install extensions? Come here!

    Rasdiv Level 1

      Hello guys,


      I have been struggling for a week trying to find a solution that my EM not showing any app while I have a full year subscription and finally found it by just trashing a file, and that's after I have been searching all over Mr. Google and found nothing


      macOS Sierra 10.12

      Adobe Creative Suite CC 2017


      Do this:


      1. Quite Creative Cloud + Extension Manager + Any Adobe App running

      1. Go to Computer (Command+shift+C) from your desktop

      2. Go to /Library/Application Support/Adobe/Extension Manager CC/Configuration

      3. Trash this file (ExMan.db)

      4. Open Creative Cloud

      5. Open Extension Manager

      6. Give me High Five


      Have a nice day

      Adobe Japan Support