2 Replies Latest reply on Dec 4, 2016 10:03 AM by michaell4172140

    LR6 license doesn't work on new PC

    michaell4172140

      I'm unable to install LR6 on my new PC using the product serial number from my existing PC. The error message states the number is valid but "a qualifying product could not be found on this computer." Sounds like a catch-22 - I won't have LR6 on my computer until the installation completes, right? And I can't complete the installation without a serial number. Does anyone have suggestions for this problem? I'd prefer not to go with a CC subscription at this time...