3 Replies Latest reply on Dec 27, 2016 8:31 AM by MobileDeveloperCK

    Cannot insert key to open protected PDF

    paolo-S

      I have two protected PDF with the regular license keys; I can load them on an iPad but cannot enter the key....

       

      When I open the PDF with IOS Adobe PDF I see the first page with the following text

      1) This is a protectedpdf document, please enter your license key and click login (gray background)

      2) License Key and the typing box

      3) Login button

      4) next pages of pdf documents  say "This page is protected, to acces this content please click this link to jump to fornt page"  Link is not working....

       

      I haven't  found a way to start typing in the box the license key I have with me. Can anyone help ?

       

      On a PC everything works fine, I can open both files insert the key and read the document.

       

      Thanks Paolo