0 Replies Latest reply on Dec 5, 2016 6:34 AM by LariosoDog

    PRE15 - crash ending record narrative with Done

    LariosoDog Level 1

      Log Name:      Application

      Source:        Application Error

      Date:          2016-12-05 14:22:01

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      LarsMusik-PC

      Description:

      Faulting application name: PremiereElementsEditor.exe, version: 15.0.0.0, time stamp: 0x57cd94f4

      Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff

      Exception code: 0x40000015

      Fault offset: 0x0000000000074a46

      Faulting process id: 0x1780

      Faulting application start time: 0x01d24ef980a0b6c9

      Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 15\PremiereElementsEditor.exe

      Faulting module path: C:\Windows\system32\MSVCR120.dll

      Report Id: cd9c205d-baed-11e6-a17f-a4badb035e47

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>

          <Level>2</Level>

          <Task>100</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2016-12-05T13:22:01.000000000Z" />

          <EventRecordID>47875</EventRecordID>

          <Channel>Application</Channel>

          <Computer>LarsMusik-PC</Computer>

          <Security />

        </System>

        <EventData>

          <Data>PremiereElementsEditor.exe</Data>

          <Data>15.0.0.0</Data>

          <Data>57cd94f4</Data>

          <Data>MSVCR120.dll</Data>

          <Data>12.0.21005.1</Data>

          <Data>524f83ff</Data>

          <Data>40000015</Data>

          <Data>0000000000074a46</Data>

          <Data>1780</Data>

          <Data>01d24ef980a0b6c9</Data>

          <Data>C:\Program Files\Adobe\Adobe Premiere Elements 15\PremiereElementsEditor.exe</Data>

          <Data>C:\Windows\system32\MSVCR120.dll</Data>

          <Data>cd9c205d-baed-11e6-a17f-a4badb035e47</Data>

        </EventData>

      </Event>

       

      Have tried to replicate after that, with no success.

      Ending record with stop, or directly done does not always crash.

      So this time it happend was coincident with timing or something - pressing done without first pressing stop.

       

      It's a bit strange otherwise too, audio is not captured unless you see movie moving - before that is truncated.

      Video is fluent otherwise, but here very chunky.

       

      Audio card and drivers are RME HDSP 9632 and machine used for audio mostly.

       

      But been running Nero Video last month with no such incidents or crashes at all - so my i7-machine is fine I think.

      Running full screen video on second monitor, preview on first monitor and recording with no strange chunking.

       

      Crash report on disk is 70k so not posting this here, unless there is an attachment thingy somewhere.

      Just contact me and I will provide.