Go back to the previous version you were using. Blow off using CC 2017.
The most charitable thing you can say about CC 2017 is that it's a work in progress. By using it, you basically become an unwitting member of the Adobe Unpaid Beta Tester Program.
Are you still experiencing this issue? Have you filed a bug yet?
1 person found this helpful
I got a "Keylight out of Memory" today. I'm working with 2K ProRes 4:4:4 footage.
I'm on an 8 core Mac Pro 5,1 with 64 GB RAM and my GPU is a TITAN X with 12 GB VRAM.
Using CC 2017 with OS X 10.12.3
How can this be fixed? I am having the same problem.
Hi Katia A,
Are you having this issue on all footage in all projects? If not, what is the specs of your system and media?
I did file that bug with Adobe like four months ago...but heard no response.
Actually, the plot thickens: So, I have been running After Effects CC 2017 on my laptop which is:
MacBook Pro (Retina, 15-inch, Late 2013)
Processor : 2.6 Ghz Intel Core i7
Memory: 16GB 1600 MHz DDR3
Graphics : NVIDIA GeForce GT 750M 2048 MB
Footage is 1920 x 1080p 29.97 frames h.264
Now, for the last four months I have been working on the same project and I have been dealing with the 'Keylight Out of Memory' error message. I just accepted it and moved on thinking that I just need a better computer (and this machine is fast as hell and has performed beautifully).
WELL...I just bought a new 5K iMac desktop computer, completely maxed out:
iMac (Retina 5K, 27-inch, Late 2015)
4GHz Intel Core i7
AMD Radeon R9 M395X 4GB
This machine is a beast! I went to resume work on the same project I've been working on for 4 months...BOOM!
'After Effects Error: Keylight out of Memory.' I hit okay. Resume work. BOOM! Error message again.
This has got to be a bug, because I'm pretty sure my computer can handle a green screen key on h.264 footage.
Has there been any progress on this? I keep getting the error too. Thanks!
MacBook Pro (15-inch, Early 2011)
2.2 GHz Intel Core i7
8 GB 1333 MHz DDR3
AMD Radeon HD 6750M 1024 MB
Intel HD Graphics 3000 512 MB
Can you try some footage that is not H.264, like some intermediate codecs?
I wouldn't say you have very much RAM. What kind of footage are you working with?
I'm having the same issue using AfterEffects CC 2017.2 release, v18.104.22.168 on both a PC and Mac.
After Effects error: Keylight out of memory. (4) ( 25 :: 241 )
- Windows 10 64 bit
- Intel Core i7-7500U CPU @ 2.7GHz (2 cores/4 logical processors)
- 16GB RAM and 750GB of free disk space
17" Apple MacBook Pro (late 2011)
- Mac OS X 10.11.2
- 2.3 GHz Intel Core i7
- 8GB RAM and 70GB free disk space.
The project is very small, a video from a Panasonic HD camera in MTS format, a virtual set in PNG, and a spotlight to add a little color to the subject on the green screen.
Any advice? I have a project that the client needs for an event midweek!
trim just the parts you need to key out, and render the file in a lossless format. if it's 8-bit footage, QT Animation will do fine. import and try again with this file.
I have the same issue, somebody solved?
MacBook Pro (15-inch, 2017) Sierra, 10.12.6
3.1 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 560 4096 MB
Intel HD Graphics 630 1536 MB
I also try to use the AE Dynamic Link into Premiere, which was always great before. Now it's a big pile of poo. As is everything about AE and Premiere.