3 Replies Latest reply on Jan 14, 2009 8:53 AM by Newsgroup_User

    Adobe! Where's my CS4 Web St. upgrade pls!

    Midlantica
      For months I have been struggling with your support people to get my upgrade. They have belligerently and doggedly been short, inflexible, brusque and frankly pig-headed.

      The deal is this: I bought the Web St. CS3 upgrade, A cpl weeks later CS4 came out, Adobe has repeatedly told me the upgrade is mine to have. Yet when I ask them to send upgrade they at first blocked me, then refused, then — after giving my info 67 times — they only grudgingly send me the upgrade to THE WRONG %^$&* product!

      Pls pls pls pls help me! My support query has been ignored for weeks which is why I am now here.

      I have to say that this is the worst support I have ever encountered in my life. I am ashamed of you Adobe, and I'm mad as hell I still don't have my upgrade.

      This is my Cust. Support issue link :
      https://www.adobe.com/cfusion/support/index.cfm?event=casedetail&id=0201359242&loc=en_us