I am in Australia and I need a signature on a form from someone in Canada.
I have time restrictions so I have asked the person to sign electronically but for some reason they are unable to.
The PDF that I sent includes notes I have added plus my own digital signature.
Could the issue be that I have already signed the document and so my colleague in Canada is not able to add her signature after I have already added my own?
I tried the 'send or collect signatures' tab but the document is too large so I was not able to use this function.
Would it be best if I send the document WITHOUT my signature added? Would that make any difference?
My colleague has scanned in her signature and saved it as both a PDF and a JPG but for some reason is not able to add the scanned image as her digital signature.
Anyone have a suggestion please?!
Thanks in advance :-)
If the form does not have signer's field assign, then once it is signed by one person, the other person not able to sign on that form.
Could you please let us know how you have created that form.
What is the error message displayed when he try to sign PDF?
If you wish to get signatures from more than one person on a form, you will either need Adobe Sign or Adobe Acrobat DC subscription for this purpose.
Please refer this help link for more information: How to get multiple signatures on a document | Adobe Acrobat DC tutorials
Let us know if you need any help.