3 Replies Latest reply on Dec 6, 2016 1:15 PM by briank99751229

    Error! Check activation


      I am trying to download a book from Overdrive, I was getting error 2038 but when I updated ADE to version 4.5.2 I am now getting Error! Check Activation.  Can someone help me with this

        • 1. Re: Error! Check activation
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.

          • 2. Re: Error! Check activation
            gailzakay Level 1

            Thank you so much, it worked!

            • 3. Re: Error! Check activation
              briank99751229 Level 1

              I have done all of the above BUT NOW CANNOT AUTHORIZE!!!!  The software says it cannot "connect to activation server" and thinks I am not online...  Obviously I AM online as evidenced by this post.


              PLEASE HELP!