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Lightroom all of a sudden won't import

Community Beginner ,
Dec 06, 2016 Dec 06, 2016

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Hi,

I was using lightroom earier tonight with no problems. Went to import some more images about 2 hours ago and they wouldn't import. The task bar looks like its working then it just freezes. I've shut down and restarted, tried saving the images to a file and then importing...nothing. It won't even import 1 file. Very, very frustrating! Any ideas would be very welcome. It's Lightroom 5 running from a windows 10 laptop. Thanks, laura

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correct answers 1 Correct answer

Adobe Employee , Mar 21, 2017 Mar 21, 2017

Hi laurajj,

Please check if there are any updates are pending for Lightroom 5. It should be updated to 5.7.1 version.

Download update: Lightroom 5.7.1 is now available

Thanks,

Mohit

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Adobe Employee ,
Mar 21, 2017 Mar 21, 2017

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Hi laurajj,

Please check if there are any updates are pending for Lightroom 5. It should be updated to 5.7.1 version.

Download update: Lightroom 5.7.1 is now available

Thanks,

Mohit

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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