4 Replies Latest reply on Aug 8, 2017 1:57 PM by Erica Gamet

    Indesign freezing with wifi/internet on

    thomasb27084186

      Dear Adobe (users),

       

      I have a problem with my Indesign CC 2017. It started 2 or 3 weeks ago I think. The problem is as following:

      When working in Indesign (scrolling, creating text, viewing, creating new document, everything) the application is freezing for 10 to 20 seconds (Mac - spinning color wheel). After the freeze, I can work for about 10 or 20 seconds and it does the same again. If I turn of my wifi/internet during this freeze Indesign starts working normal again. Of course I cannot work without internet all the time.

       

      Adobe on the phone was also unable to help me. Hope the issue will be solved on this forum.

       

      Tried already:

      -Empty the cache
      -Uninstall - install Indesign again

      -Working in different documents

       

      My system:

      Mac OSX El Capitan (version 10.11.1 - 15B42)

      Macbook Pro Retina 15" - mid 2015

      2,5 intel i7

      16gb memory

      AMD Radeon R9 M370x 2048MB

       

      I hope there is somebody that had the same problem and fixed it. I'm about to throw my Macbook in 1000 pieces - with this behaviour..