Moving to InDesign EPUB forum
Did you receive any error messages / alerts when exporting the EPUB? Is the client using a fully up to date version of Readium? Are you sure you embedded the fonts? Screenshots might help us.
I missed the link to the EPUB in your original post so I just downloaded it and I see the same thing as the client. It’s a mess.
Without really seeing everything it’s hard to tell what the problem is but which font is it that is causing this? Is it an OpenType font? Have you tried a different font in its place.
Ok thanks a lot!.
So, I guess you've check with Surface tablet as well? Can you send me a screenshot?
The problematic fonts are .OTF
I did not want to change the font because the client want the EPUB to look the same as the print version.
Maybe the best thing to do is to outline those fonts.
I don’t have a Surface and I just re-loaded the file. It looks perfect in Readium but in ADE it’s a mess.
Are you sure the client is using Readium?
Yes I am sure.
I asked someone else looks at the file on Readium/Chrome on his Surface tablet with the same fonts problem.