2 Replies Latest reply on Dec 7, 2016 10:12 PM by andaleebfatima1

    Issue starting PS E15 - getting past startup screen

    robertstick

      I'm a new user to photoshop and only purchased it on Sunday. I used the programme for a few days fine but now it won't go past the home screen.

       

      The blue bar is still flashing but after an hour, no luck, no editor Photoshop.JPG

       

      I've tried restarting but no joy.

       

      I can't get a crash report as it's not crashing (technically)

       

      more info: It's windows PC running Window 10, technically all within spec for the programme.