6 Replies Latest reply on Dec 8, 2016 10:25 AM by sigha

    Import from Catalog: image previews and import button are greyed out

    sigha

      I have a similar problem to an earlier post: http://tinyurl.com/zskyzvj  I did find that by unchecking the "Copy Missing Files" checkbox, I am able to then check the upper left checkboxes such as "All Folders," etc. But the previews remain greyed out, plus the IMPORT button on the lower right corner of the "Import from Catalog"  box remains greyed out as well. That would lead me to think that the images are already in the target catalog(i.e. the open catalog into which I'm trying to import from another catalog)  BUT... in the Library module I cannot locate the folders from the catalog I'm trying to import. Plus, when I choose IMPORT in the Library module, the photos in the folders I want to import are not greyed out, so they do not seem to be in the target catalog. 

       

      I'm running LR CC 2015.7 on Mac OS X 10.11.6.

       

      I'm at a standstill. Any help would be greatly appreciated.

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        • 1. Re: Import from Catalog: image previews and import button are greyed out
          dj_paige Level 9

          Don't you have to check the box next to a folder name, or the box next to All Folders?

          • 2. Re: Import from Catalog: image previews and import button are greyed out
            sigha Level 1

            Checking the box next to a folder name, or the box next to All Folders, does not change the problem - import remains greyed out.

            • 3. Re: Import from Catalog: image previews and import button are greyed out
              Just Shoot Me Adobe Community Professional

              Check the box next to "All Folders" and post another screen shot with that box checked.

               

              Look at the next section down, "New Photos", and see what the number is. If it is NONE then whatever catalog you are trying to import from those images already exist in the catalog you have open.

              • 4. Re: Import from Catalog: image previews and import button are greyed out
                sigha Level 1

                Just Shoot Me (well, I'm not quite that hopeless yet) here is the screen shot with "All Folders" checked - the number of "New Photos" is zero. If the images already exist, where are they? They don't show up on the folders list on the left palette, and they don't show up when I search by text attribute using the name(s) of specific files/photos. When I search by other criteria in the metadata, LR seems to sort of find the photos, but they are just grey squares with exclamations points - see final image below. Perhaps my question now is, how else can I search for the images within LR?

                 

                As stated in my original post, when I open the straight IMPORT dialog (as opposed to the one within IMPORT FROM CATALOG,) the images are greyed, so they do seem to be in the LR catalog, but I can't find them. They are in a parent folder that is different than any of the other images in this LR catalog. I've also attached below a grab of the folder hierarchies in both LR and the Finder, to show that the Amalfi & Rome folders are in the same top folder as other images that are in the LR catalog, but nested in a folder that I can't see in LR. I don't understand why in the LR catalog, the "Amalfi & Rome 2016" folder doesn't show up between the "Agrigento.." and "Concha Positano.." folders.

                 

                btw, the "Missing Photographs shown under "Catalog" are not from the folders in question, i.e. there are far more photos in the folders I can't locate, and when I look at those "missing photographs," I see they are from other locations.

                 

                Again, THANK YOU for taking the time to read through and think about my problem. It's so kind of you.

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                LR CATALOG FOLDERS.jpg

                 

                FINDER ITALY 2016 FOLDERS.jpg

                search by metadata filter.jpg

                • 5. Re: Import from Catalog: image previews and import button are greyed out
                  Just Shoot Me Adobe Community Professional

                  Missing photographs are ones that ARE IN the LR catalog but LR can't find them. IE, they are no longer in the original location they were in when they were imported.

                  That also means you can't and definitely should not try to re-Import them.

                   

                  You would use either Find Missing file or Update folder/file location.

                   

                  How to find missing photos in Photoshop Lightroom

                   

                  http://www.lightroomqueen.com/lightroom-photos-missing-fix/

                   

                  Updating the Folder Location in Lightroom « Julieanne Kost's Blog

                   

                  LR is just a database program. No files are ever IN LR. They are only referenced into the LR database file, the Catalog file, from where they are stored on your hard drives.

                  You somehow moved or deleted the original images and that is why LR can't find them. But they are referenced in the catalog.

                   

                  You need to search your hard drives for them. Maybe they were on an external drive that is not currently connected?

                  • 6. Re: Import from Catalog: image previews and import button are greyed out
                    sigha Level 1

                    Thank you, JSM, for helping me figure it out! The images are not on a disconnected HD, but LR thought they were in that previous  location. It never occurred to me to drop down the disclosure/expansion/rotating arrows/triangles for all drives on the left Library palette. I kept expecting to find the folders/images where they actually are located. I hope that makes sense to readers.  Thanks again!