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Al escoger la opcion Editor de Fotos, aparece el mensaje:
"Adobe Photoshop elements 14, dejó de funcionar"
como se puede solucionar este problema??
gracias anticipadas.
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Hi Luis,
Can you please confirm if you're on Windows or MAC platform?
Have you tried resetting editor preferences?
Thanks
Andaleeb
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Hi Andaleeb, thanks for your answer.I use Windows 10, and I cann´t reset the preferences, because I don´t have the Editor Screen, the Elements 14 only shows the first screen, that in what you can choice the Editor of Pictures.I´ll wait for your answer.Luis
El Jueves 8 de diciembre de 2016 1:25, andaleebfatima1 <forums_noreply@adobe.com> escribió:
Adobe Photoshop elements 14 dejó de funcionar created by andaleebfatima1 in Photoshop Elements - View the full discussionHi Luis, Can you please confirm if you're on Windows or MAC platform?Have you tried resetting editor preferences? ThanksAndaleeb If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9188098#9188098 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9188098#9188098 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user. You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences |
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Hi Luis,
You may reset preferences by launching Editor keeping Cmd+Alt+Shift keys pressed. When prompted click 'Yes' to delete the preference settings file. If that doesn't correct the issue, please share with us the crash report that generates post crash. That will help us understand probably cause of crash.
Thanks
Andaleeb
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Hi,
Any update on this, Luis?
Thanks
Andaleeb