1 Reply Latest reply on Dec 7, 2016 9:45 PM by kglad

    Constantly Getting Error Code: 201


      I purchased Creative Cloud and after following the prompts it downloads 2% then comes up saying "Problems with download process".  It also shows Error Code: 201.  I followed all the recommendations about disabling the firewalls and had no luck. Anybody have this problem? I can't specifically remember whether I have Windows 10 or 8 so I was curious if that might be the problem??????