5 Replies Latest reply on Mar 10, 2017 5:15 PM by Kevin-Monahan

    ELEMENT 3D Raytrace Does Crash AE

    pullecalo

      Hello I have a problem with ELEMENT 3D (VIDEOCOPILOT), when I do I enable the Raytrace option in AMBIENT OCCLUSION  after effects crashes with error (element has encountered an unrecoverable error). I've already ADDED my gpu (980Ti) in the list of supported GPU, but the problem persists. I have tried various versions of after effects and I have updated all of the GPU drivers, I have also tried to use different version of the driver, without success.

       

      Can you help me please?