3 Replies Latest reply on Feb 23, 2017 7:51 PM by bigcloud27

    Screen image freezes

    tony-st Level 1

      I have just installed CC on a new desktop computer

      My photos are on a seperate drive, which I have connected to the new computer, and made a new catalog.

      After opening and working for a while in the library, and marking images to be deleted I am finding that if I delete the files when in the Development modual using delete rejected files Lightroom Development modual freezes. The last remaining image stays on screen, I can go back to the Libary, and that works perfectly, return to the Develop modual, still frozen.

      I can transfer to Photoshop, and back again, still frozen. Sometime the image goes from the centre window, but remains in the side navigator window.  If I close the application and open it again it works fine for a while, the problem has only happend following file deletion



      Can anyone assist me please.


      Computer Spec

      Operating system: Windows 10 Intel I7 processor

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.4 GHz

      Built-in memory: 16328.8 MB

      Real memory available to Lightroom: 16328.8 MB

      Real memory used by Lightroom: 997.9 MB (6.1%)

      Virtual memory used by Lightroom: 1065.6 MB

      Memory cache size: 726.3 MB

      Graphics Processor Info:

      Quadro K620/PCIe/SSE2


      Check OpenGL support: Passed

      Vendor: NVIDIA Corporation

      Version: 3.3.0 NVIDIA 372.90

      Renderer: Quadro K620/PCIe/SSE2

      LanguageVersion: 3.30 NVIDIA via Cg compiler