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Ever since I installed aftereffects 2017, the GPU shows unsupported and the camera movement is very choppy in element3d even for a simple cylinder. I tried to fix the GPU issue watching a tutorial for GPU being unsupported, but after that I can not now even enter into the preferences as AEFX crashes. Please can anyone help me?
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the GPU shows unsupported
which GPU do you have? how does it show as unsupported?
but after that I can not now even enter into the preferences as AEFX crashes. Please can anyone help me?
reset your preferences. here's how:
Reset After Effects Preferences
if you are not quick enough than go to your file directory and delete the pref's file manually:
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the GPU shows unsupported
which GPU do you have? how does it show as unsupported?
but after that I can not now even enter into the preferences as AEFX crashes. Please can anyone help me?
reset your preferences. here's how:
Reset After Effects Preferences
if you are not quick enough than go to your file directory and delete the pref's file manually:
find the pref file that looks like this and delete it: (it will have your version on it which is 14)
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hi sorry to hijack your thread but I am also having this problem.
Used your reset prefs technique and now all is well, thank you so much
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Thanks!, i can open my preferences again.