4 Replies Latest reply on Dec 12, 2016 11:55 PM by Rajashree Bhattacharya

    No Option to Cancel, Upgrade, or Modify Plan

    kevinm82923159

      At the moment I am paying for Premiere Pro on a month to month basis.

       

      I want to switch to a yearly plan paid monthly. I am also considering purchasing After Effects and I am considering upgrading to the all in one plan so that I get access to Photoshop too.

       

      Annoyingly, I can't change anything in my account. I cannot cancel my plan or purchase a new plan.

       

      This is incredibly frustrating. Why isn't a long-term paying customer given the option to control their own plan?

       

      Please advise how I am supposed to proceed.

       

      Kevin