0 Replies Latest reply on Dec 10, 2016 6:23 AM by ebook_bg

    ADE Authorization Problem

    ebook_bg

      Hello,

       

      A year ago I bought a book from online store. I read a little of it and recently I reinstalled my PC but I forgot to deauthorize the computer before doing this.

      Now I installed ADE again and signed in with my Adobe ID and password but it show me this error: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
      I talked to the online store from which I bought the ebook and they told me that this happens when you authorize computer without signing with Adobe ID.
      Sadly I can't deauthorize the PC because it is reinstalled so please tell me what can I do about this problem.

       

       

      Thank you very much!