0 Replies Latest reply on Dec 10, 2016 10:23 AM by stevend75956008

    ADE Ebook Can't be added into Library

    stevend75956008

      Hi,

       

      I recently purchased an ebook from university bookstore. I downloaded the file and got an ACSM file. I tried adding this file into the ADE, but it showed: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

       

      I recall using this ebook under the same account on a different computer, but I don't think that should affect my access since the other computer has already been reset.

       

      Thanks,

       

      Steven