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Muse cc lightbox close problem

Community Beginner ,
Dec 10, 2016 Dec 10, 2016

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Can You help me with an annoying issue?

When I create lightbox (Tooltip or Lightbox Display in default compositions have the same problem) open and close by click, everything is fine in the first look. On the site preview or export website first opening and first closing of lightbox works OK. Second opening of lightbox works too. On the second close action, lightbox hides but fullscreen background stays (it doesn't matter if it's colour or is transparent). Page covered by background is unusable - must be reloaded. I tested it on website with lightbox only and it's the same problem.

Console showing error:

bug.png

Muse CC 2017

Browser: Safari

Any ideas?

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correct answers 1 Correct answer

Adobe Employee , Feb 14, 2017 Feb 14, 2017

Please install the latest release which includes fix for this issue :

Muse 2017.0.2 is now live

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Dec 12, 2016 Dec 12, 2016

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Hello,

The URL of your site will be more helpful in identifying the issue, could you please share the same with me?

Regards,

Ankush

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Guest
Dec 20, 2016 Dec 20, 2016

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Hello,

I have the same problem here:

Amerigo.com.ua

Please, click big blue button on the middle of the page.

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Community Beginner ,
Dec 22, 2016 Dec 22, 2016

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Hej Andrzej. Did you find a solution?

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Jan 03, 2017 Jan 03, 2017

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Hi Everyone,

This is a bug which will be rectified in next muse update.

However we have got a workaround to get rid of this issue.

>>You just need to set the "hide target" option as none from the widget settings.

Let me know if it works for you so I can validate document this workaround.

Regards,

Ankush

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Community Beginner ,
Jan 03, 2017 Jan 03, 2017

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Wow! Yeah it works!

Thank you so much!

Michelle

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Am 03.01.2017 um 21:59 schrieb ankushr40215001 <forums_noreply@adobe.com>:

Muse cc lightbox close problem

created by ankushr40215001 <https://forums.adobe.com/people/ankushr40215001> in Help with using Adobe Muse CC - View the full discussion <https://forums.adobe.com/message/9237604#9237604>

Hi Everyone,

This is a bug which will be rectified in next muse update.

However we have got a workaround to get rid of this issue.

>>You just need to set the "hide target" option as none from the widget settings.

Let me know if it works for you so I can validate document this workaround.

Regards,

Ankush

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9237604#9237604 and clicking ‘Correct’ below the answer

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Jan 03, 2017 Jan 03, 2017

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Thanks, I am glad that it worked.

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Community Beginner ,
Jan 03, 2017 Jan 03, 2017

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perfect!

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Adobe Employee ,
Feb 14, 2017 Feb 14, 2017

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LATEST

Please install the latest release which includes fix for this issue :

Muse 2017.0.2 is now live

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