1 Reply Latest reply on Dec 11, 2016 12:49 AM by Derek Cross

    In Design CC crashes before it opens

    samf26987263

      My In Design CC crashes before it opens, have tried lots of different files, v frustrating

        • 1. Re: In Design CC crashes before it opens
          Derek Cross Level 6

          Try trashing your InDesign preferences:

           

          Close and relaunch InDesign, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. you must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow).

           

          You may have to do it a couple of times before you get the hang of it!

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