One update. After suffering through this all day, I decided to let the program sit and spin after clicking "Import" about 90 minutes later it finally went to the select folder screen, allowed me to import photos, edit them as normal and create a web gallery. It seemed as if all was well, until I tried to import a new batch of photos. Then it froze again and it currently spinning.
I'm having the same issue...imported yesterday morning fine, then afternoon took 5 tries before I could import the photos, edit and export fine. today no luck!
I get to the import screen, choose my camera from the left and some of the images show up and then hit import and then it sits like that thinking....
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I had similar problems about three months ago. This is just a suggestion.... delete your preferences. Then turn the power off to your computer (not just 'turn off') and reboot. The 'fast start' in Windows 10 seems to cause problems with Lightroom and this simple procedure can help.
I'm having the same problem here. I've been trying for a week now and nothing seems to sort the problem out. It all started with LR not being able to sync the folder. I thought it would sort it out if I deleted the folder and import everything again. Foolish me, now it can't import the 16k images (light jpgs) I've got.
Adobe, please sort this out. This issue is being happening on and off since LR 2015.3 - I've done my research and there are a lot of people complaining about it!
I followed mike240's instructions, but that didn't help.
Today it happened the first time and the last update was weeks ago.
If I wait too long (nothing happens) it has also influence on the performance of windows explorer; it almost freezes too. I don't know what to do.
Everything else works in Lightroom. My catalog contains more than 3000 images. Not too much I guess.
I also made a new test-catalog. Import was no problem at all.
There's no support available @Adobe! Only this forum.
Adobe help! I cannot work!
I downloaded version 6.0 and installed it "over" 6.9 and I can import again. However, after pushing the importbutton the next screen appears, but it takes a while (short freeze) before it's possible to select your importfolders.
My problem is solved.
Because I use PCloud sync, there are 'open' files causing conflicts while LR tries to edit db-journal files (and more?).
After closing Pcloud-sync and removing files that caused conflicts (and updated again to 6.9) the first time LR says that previews must be rebuild after restarting. That was done in an instant.
That was it.
TO ALL PEOPLE WHO STILL HAVE IMPORT PROBLEMS:
What helped in my case was:
Unticking the "by date" option on the right side of the import dialogue and just setting it to "into folder"
maybe those a called slightly different in English, I just translated from my German verison.
I think this happens only, when you try to import in a folder with really large amounts of data. (in my case, 400 GB, 40k Fotos)
This stopped my LR import from freezing! Try it.