4 Replies Latest reply on Dec 15, 2016 1:15 AM by flimmitg4637393 Branched to a new discussion.

    Purchase by mistake

    flimmitg4637393

      Hi,

       

      I have an adobe stock monthly subscription plan. My problem is, that it's too easy, to purchase an image by mistake. I was just wandering through the results and wanted to view an image bigger by clicking on it, but what happened was, that I accidentally clicked on save. This happened to me and a colleague of mine not the first time.

       

      Is there an option to make saving only by double clicking or confirmation? Or can I delete the image to get my contingent back?

      It's working fine, when you don't have a subscription plan. When you then want to purchase an image you always have to confirm. Why not in subscription mode too??

       

      I basically really like Adobe Stock but this is a pain in the a**.

       

      I'm curious about the answer. Thanks,

      Patrick