Copy link to clipboard
Copied
I have a file that was started in InDesign CC 2015. When I updated to CC 2017, the file would open, I could work on it, but it locked up when I tried to save it. I have exported it, done a 'Save As', and copied the pages into a new document. Nada works.
I discovered that there was a corrupt image in the document that was causing the problem. All set now. Thanks.I
Copy link to clipboard
Copied
Have you tried exporting to an IDML file, then re-opening that IDML file and trying to do a Save As?
Copy link to clipboard
Copied
I tried that. I discovered that there was a corrupt image in the document that was causing the problem. All set now. Thanks.
Copy link to clipboard
Copied
Hi,
Please package the entire document upload to Creative Cloud account (or Dropbox) and send the document link to santalwa@adode.com.
To package the document, Go to File -> Package
Regards
Sanyam Talwar
Copy link to clipboard
Copied
I discovered that there was a corrupt image in the document that was causing the problem. All set now. Thanks.I