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Can't drag and drop into CC Libraries

Community Beginner ,
Dec 12, 2016 Dec 12, 2016

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I don't know if this has something to do with switching to an Enterprise ID or not... but since updating to CC 2017, when I try to drag and drop content into a CC Library, NOTHING happens!! I can get it to add color swatches, but when I select text and ask it to add a Paragraph style, NOTHING. If I drag and drop a graphic, nothing. If I drag and drop a table... NOTHING. This is beyond frustrating. PLEASE help!!

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Community Expert ,
Dec 12, 2016 Dec 12, 2016

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First, make that the Creative Cloud desktop app is connected to your Adobe ID. Go to the CC app (menu bar on Mac, task bar in Windows) > "gear" icon > Preferences > General > Log Out. Then log in with your Adobe ID.

If necessary, also quit and relaunch InDesign CC after you've done that.

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