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How to solve afterfxlib.dll 14.0.1.5 error??

New Here ,
Dec 12, 2016 Dec 12, 2016

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AE.PNG

error1.PNG

How to solve the Error? Many Thanks!

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LEGEND ,
Dec 13, 2016 Dec 13, 2016

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Hello,

as a "first aid": Did you try already Reset After Effects Preferences ?

Hans-Günter

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New Here ,
Dec 13, 2016 Dec 13, 2016

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I tried it but no success. Any other advice? Thanks.

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LEGEND ,
Dec 13, 2016 Dec 13, 2016

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... both of my recommendations?

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New Here ,
Dec 13, 2016 Dec 13, 2016

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I have no 2015 version!

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Adobe Employee ,
Jan 13, 2017 Jan 13, 2017

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Hi lamlam,

I have no 2015 version!

You can download it from the Creative Cloud application: Download and install Creative Cloud apps

Thanks,
Kevin

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LEGEND ,
Dec 13, 2016 Dec 13, 2016

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... and  Contact Customer Care ?

At the moment I found this: "Use the 2015 version instead." I didn't try this but in my eyes you should try it out.

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