2 Replies Latest reply on Dec 13, 2016 12:54 PM by shaunb31572832

    Available Updates Are Not Being Provided When Checking My Lightroom 6.0

    shaunb31572832

      Would really appreciate some help to upgrade Lightroom here. I am using the standalone Lightroom 6.0, and wanted to update to the latest 6.8. I'm using a Mac with Sierra. I have checked several times for updates via the Help/Updates menu, and after checking the message states that I am up to date.

       

      Because the check for updates method is clearly not working I've tried to solve this by downloading the actual 6.8 update download instead, but when it comes to installing the download I'm shown 2 folders: AdobePatchInstaller and Payloads. I open the AdobePatchInstaller, given permission to install, progress bar quickly goes from 2% to complete and then to: Update is not available. Error U44M2P28. Do I need to uninstall 6.0, and if so how do I do this? I have since moved Lightroom to trash and then tried to install the upgrade, but with the same error message produced. Thanks for help with this.