8 Replies Latest reply on Nov 14, 2017 6:51 PM by heatherc39494332

    InDesign Damaged Files – Error code 0/Error code 4

    PrincessDaisy

      I'm having issues with InDesign. Actually, I've had issues for a long time. My files keep getting damaged. Error code 0 when trying to save, Error code 4 when trying to open damaged files. I am not working from a hard drive or any external storage.

       

      Now, before anyone goes suggesting I update InDesign, I want to say this has happened with CS6, CC 14, CC17 (might have also happened with CS4 and CC15/15.5, but I can't remember for sure). Like I said, I've had this issue for a while. It used to be pretty rare; would only happen maybe once or twice a year. But now, as I just updated to CC 2017, it's happening more frequently.

       

      My question: Does anyone know what causes the files to become damaged? That way, I can figure out how to avoid it in the future.

      Bonus question: does anyone know if there is way to fix damaged files?

       

      Would appreciate the help. I haven't been able to find much help elsewhere online...

      - Daisy

       

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