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Installing lightroom on a second computer

New Here ,
Dec 13, 2016 Dec 13, 2016

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I have bought my husband a new computer for Christmas and already have lightroom installed on my computer and his laptop.  I tried to find the deactivation in the Lightroom help on the laptop so I could reinstall on the new computer but couldnt find how to do it so in frustration I uninstalled it from the laptop and installed it on the new computer.  Now I have a message telling me that the serial number is already in use by the maximum number of users and I will have to deactivate one of them.  Can anyone tell me what my next move should be?

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Adobe Employee , Dec 13, 2016 Dec 13, 2016

Hi Akela,

We have increased the activation count for the Lightroom 6 which you own, so now you can restart the machine and try the activation process again.

Thanks,

Mohit

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Adobe Employee ,
Dec 13, 2016 Dec 13, 2016

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Hi Akela,

We have increased the activation count for the Lightroom 6 which you own, so now you can restart the machine and try the activation process again.

Thanks,

Mohit

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New Here ,
Dec 14, 2016 Dec 14, 2016

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Thank you so much. That's perfect

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Adobe Employee ,
Dec 14, 2016 Dec 14, 2016

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Your Welcome. Akela

Regards,

Mohit

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