2 Replies Latest reply on Dec 14, 2016 1:30 PM by dj_paige

    Closing Lightroom 6 crashes computer

    DebLQ

      Hi,

      I am using Windows 10 on a relatively new laptop, and recently purchased Lightroom 6 and installed it. It works fine, but when I close it, I get the BSOD with a Process Has Locked Pages message and my computer reboots. I have searched for answers, disabled the 3D driver, etc. - all to no avail. The most recent crash also did a scan, referring to corrupted drives.

       

      I would like to continue to use Lightroom, but am unwilling to chance it ruining my new laptop. How can I get this fixed?

       

      Thanks,

      Deb