2 Replies Latest reply on Jan 26, 2017 11:54 AM by Kevin-Monahan

    mouspointer hourglass animation won't stop

    march65528015

      If you encounter the phenomena, that after effect shows you this hourglass-circle on the mousepointer every few seconds while stuttering for a moment every time it does it, try re-login in the creative cloud tool. that's it. no kidding.

       

      adobe doesn't bother you to give you a message box about that. probably they think of it of something in the line of "it's the small things that make life exiting".