2 Replies Latest reply on Dec 15, 2016 11:45 AM by kglad Branched from an earlier discussion.

    Cancellation fee when I try to cancel my annual membership

    shannonb58738719

      I've also encountered this problem and am only finding out after paying four $30 dollar payments. I'd like for my account to be canceled but they are charging a cancellation fee for a contract I never agreed to. Please cancel my subscription, this is something I have NEVER used since the first day of my free trial. Support was no help at all. My case number is 0220537133.