• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Adobe Sketch - Losing files

New Here ,
Dec 15, 2016 Dec 15, 2016

Copy link to clipboard

Copied

I am having trouble with Sketch losing files when I move them to other projects or try to save them to my library.  Sketches just disappear and then there is no evidence of them anywhere on my tablet or in the library.  Does anyone else have this problem?

Views

240

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 15, 2016 Dec 15, 2016

Hasmik.

I'm really sorry about your deleted work. This was a bug in v4.0 of Draw (that was fixed) and someone yesterday wrote and told me it happened to them in Sketch.

I just want to make sure that it's the same problem: I'm worried because you said not only do they disappear when you try to move them but also when you try to save them. Is this happening at times other than when trying to move drawings from a project to another project?

Please let me know. The team is working on a fix for the m

...

Votes

Translate

Translate
Adobe Employee ,
Dec 15, 2016 Dec 15, 2016

Copy link to clipboard

Copied

LATEST

Hasmik.

I'm really sorry about your deleted work. This was a bug in v4.0 of Draw (that was fixed) and someone yesterday wrote and told me it happened to them in Sketch.

I just want to make sure that it's the same problem: I'm worried because you said not only do they disappear when you try to move them but also when you try to save them. Is this happening at times other than when trying to move drawings from a project to another project?

Please let me know. The team is working on a fix for the moving bug but I want to make sure that I don't need to alert them to another bug.

Sue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines