2 Replies Latest reply on Dec 16, 2016 5:20 AM by 99jon

    How to re-install Lightroom 6

    jamesw7900411

      My Lightroom 6 is misbehaving. I want to reinstall it. What do I do?

       

      I have the Lightroom 6 disk image.

      Do I need to un-install 6 before re-installing it from the disk image?

      What about my current libraries. Will the re-install automatically connect with the libraries I have for the current misbehaving PR 6? If not, what should I do?

       

      Thanks.

       

      Jim

        • 1. Re: How to re-install Lightroom 6
          dj_paige Level 9

          Uninstall/reinstall doesn't really solve most problems.

           

          A better path forward is for you to explain in detail "misbehaving".

          • 2. Re: How to re-install Lightroom 6
            99jon Adobe Community Professional & MVP

            Hi Jim are you using a Mac? Have you updated the OS recntly? After updating MacOS is sometimes necessary to trash the prefs. Start by quitting Lightroom. Launch Finder and on the menu bar click “Go” whilst holding down the Optn(Alt) key and choose Library. Open the Preferences folder and trash the two plist files relating to LR6 (see image below)

            Then re-launch Lightroom.

            N.B. Apple hides the user Library until the Alt key is depressed.

            plist.jpg