7 Replies Latest reply on Dec 17, 2016 4:19 PM by mowaza

    layers disappear when viewed at best quality

    mowaza

      Some layers (preComps) in my master comp disappear when rendered or previewed at best quality. When working at draft resolution or half size everything is visible. I’ve been working on this project for a while and just yesterday the problem started. The problem persists when opening the project on a second workstation on a different network. I’ve tried purging disk cache, preference and saving back to CC 2015. I’ve also tried solo-ing various layers in the preComp - all without success.

      Any suggestions would be most welcome!

      I’m on an iMac 5K 27in late 2014 i7 with 32 GB ram. AE CC 2017, OS X 10.12.2.

        • 1. Re: layers disappear when viewed at best quality
          Roei Tzoref Adobe Community Professional
          The problem persists when opening the project on a second workstation on a different network. I’ve tried purging disk cache, preference and saving back to CC 2015.

          this seems like a project issue, probably workflow related it's early to tell. you should try to isolate the problem as much as you can. reduce layers and precomps until the problems goes away, then take a step back - maybe you will end up with one layer and one plugin or effect that has an issue when precomped. after you isolate the problem show us some screenshots of your full Ae interface - at this point this could be a lot of things. screen capture is also good option to show the interaction with the interface and what you are seeing in different options.

          • 2. Re: layers disappear when viewed at best quality
            mowaza Level 1

            With a bit more digging I've figured it out. Posting here in case anyone has a similar issue. I had a Wave Warp effect on several layers. Somehow that effect became corrupt and caused the layers to disappear when viewed at full resolution. When I delete the effect and add it back in again at the same settings - all is visible. Weird!

            • 3. Re: layers disappear when viewed at best quality
              mowaza Level 1

              With a bit more digging I have found the exact problem. The Wave Warp effect is not corrupt. I had changed the Anti Aliasing from Low to Medium and that caused the layer to disappear. Medium and High quality don't work, only Low quality. Weirder!

              • 4. Re: layers disappear when viewed at best quality
                Roei Tzoref Adobe Community Professional

                can you specify the exact steps to recreate this problem?

                • 5. Re: layers disappear when viewed at best quality
                  mowaza Level 1

                  Sure!

                  The project is animating ribbons. The master comp is big; 11508 x 1640. In that comp are 3 preComps, each are 6000 x 250 that consist only of solids and text. In the master comp I apply wave warp to each of the ribbon preComps.  When I set the antialiasing to low the ribbon preComps are visible. When I set the anti-aliasing to either medium or high the ribbons disappear. I have attached 2 screen grabs. Another element is that these layers are set to continually rasterize - which I need to have on if my other effects (which are not part of this sample) are going to work. If I turn off rasterization then the ribbon preComps are visible at all antialiasing settings.

                   

                  Screen Shot 2016-12-16 at 1.46.33 PM.png

                  Screen Shot 2016-12-16 at 1.47.03 PM.png

                  • 6. Re: layers disappear when viewed at best quality
                    Roei Tzoref Adobe Community Professional

                    I see. I was able to recreate this bug. seems that at about 8000px the effect breaks at high anti-aliasing, and above 10k it breaks at medium anti-aliasing too. I would report this bug and link to this thread: Feature Request/Bug Report Form

                     

                    there are several ways to get around this and create a smoother look using blur filters and other ways to create a wave too, I imagine you know your way around so good luck and congratulations!, you have managed to break after effects

                    • 7. Re: layers disappear when viewed at best quality
                      mowaza Level 1

                      Thanks! It's helpful to know that I'm not going crazy. ;-)